FAQ
Creative process
Can I buy with the frame?
Absolutely, our original works have the option of being delivered in a nice frame. The frame is then arranged according to the work and the option with frame will be available in the product sheet. The delivery costs will however be higher with frame considering the weight.
Can I place a custom order?
If for some reason you cannot order the product you are looking for online, please write to us!
I am looking to develop a corporate product, do you offer this service?
Absolutely, we can work with your teams to develop a unique and personalized item that reflects your company or meets the needs of your event. Write to us directly to discuss your needs.
Do you have pricing for quantities?
We can produce some of our creations in large quantities if we have enough time. Write to us directly to tell us about your project and to obtain a personalized estimate.
Delivery, returns and exchanges
We use major carriers and local partners. You will be asked to select a delivery method when confirming your order.
What are the delivery costs?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping charges are non-refundable for returns.
Do you ship anywhere in Canada?
We currently ship to Canada. If you live in the United States, please email us directly so we can accommodate you.
Write to us
If you have more specific questions or would like to place a custom order, write to us!
